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Your agreement is with Emma Jackson Yoga (Emma Jackson) the trainer or instructor who delivers your training and/or classes.


These Terms and Conditions form part of your agreement with Emma Jackson Yoga. You understand that Emma Jackson and you are entering into a contract with Emma Jackson Yoga. 


Your instructions to commence classes or private sessions will constitute acceptance of these Terms and Conditions when you will become a client (a “Client” or “you”). You are asked to pay special attention to the provisions related to cancellations. This does not affect your statutory rights.


Trainer’s Obligations


The Trainer/Instructor will use his/her skills and knowledge to design a safe program of exercise that will take into account your lifestyle, personal goals, fitness levels and medical history.


The Trainer/Instructor will provide the coaching, supervision, advice and support that you will need to achieve your goals. 

Each class or private session will last 60 to 75 minutes (a “Class”).


You understand that the results of any program cannot be guaranteed. Your progress depends greatly on your effort and cooperation in and outside of the sessions and/or classes. In particular, you acknowledge that individual results may vary and no particular result is guaranteed by your Instructor.


All Client information will be kept strictly private and confidential. If you do not wish to be photographed for website, Facebook, or other advertising purposes please notify us in writing to be placed into your file otherwise we assume your full cooperation.


Your Obligations


It is understood between you and your Instructor that both must commit to your class/session 100% in order for you to achieve results in the safest manner as instructed.


You are required to arrive on time for each Session so that the instructors full plan is achieved on each visit.


You are required to wear appropriate clothing that is comfortable for you to move in, please remove shoes for your practice.  Please remove socks unless they have sticky pads on the bottom to avoid slipping. We do not assume responsibility for any lost or stolen items left in the location of the class. 


For mum and baby classes: Baby and children are the responsibility of the parent/caregiver at all times. You may change and feed your baby in the space as long as you use a changing mat and clean any milk spillages at the end of the class. 


After all classes give a hygiene wipe down of the mat after each class.

You are required to complete a Health Questionnaire before undertaking your first group fitness class. 


You understand and agree that it is your responsibility to inform your instructor of any conditions or changes to your health, now and ongoing, which might affect your ability to take part in the class/session safely and with minimal risk of injury. 


You understand that there are inherent risks in participating in a program of exercise. If you sustain or claim to sustain any injury while participating in a class or session, you acknowledge that the instructor is not responsible, except where the injury was caused by his/her gross negligence or intentional act.


Your instructor cannot be held liable in any way for undeclared or unknown medical conditions or medications not previously listed on the health questionnaire.


Cancellation and Refunds


There are no refunds for missed classes. 

There are full refunds for private sessions with 24hrs notice of cancellation. If cancellation is less than 24hrs notice unfortunately there are no refunds available.


Classes/sessions will only be rescheduled with as much prior notice as possible to attendees in the event of adverse weather, instructor illness, or other unforeseen issues originating from Emma Jackson Yoga.


Payments for classes/sessions must be made prior to the class/session start time



Lateness Policy


If the client is late the Session cannot be extended and will end at the appointed time.


If the instructor is late additional time will be added to the Session or to subsequent Sessions.


If you arrive more than 10 minutes late for a session or class, we reserve the right to not allow you to participate. 


Emma Jackson Yoga has public liability insurance cover for classes/sessions and sessions held in external studios.


If Emma Jackson Yoga conducts the Sessions on your private premises you are responsible for providing a safe environment and Emma Jackson accepts no liability for injury due to an unsafe environment provided by you.




The Insturctor has the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. Emma Jackson Yoga will notify you of any change. When such a change(s) is made, if dissatisfied, you can cancel this agreement once you have made any payments already due to Emma Jackson yoga at the time the change goes into effect. You are responsible for keeping all your contact information, payment information, and marketing preferences up to date with Emma Jackson Yoga. Emma Jackson Yoga will only do what you ask, or what you have given him/her permission to do with any personal or sensitive information held about you.


Your classes may be filmed or pictures taken for marketing purposes. Your participation in a Session/Class means you consent to photography, filming and sound recording which may include you and your child as a Client and its use in commercial distribution without payment or copyright.


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